Frequently Asked VIP Questions
What does it mean to be a VIP at Serenity?
VIP Membership is a commitment to one service a month for at least twelve months. There are no upfront costs or fees. Each membership has a list of services you may choose from each month. You can enjoy your favorite service or experience the variety of holistic services covered under your membership.
What if I miss a month?
Although membership is a commitment to one service a month for at least twelve months, if you miss a month you do not lose the service. You can come in during following months an additional time to make up your missed service or gift your service to someone special!
What if I want to come in multiple times per month?
You are always welcome to sign multiple VIP memberships and receive additional complimentary foot detoxes and saunas. If you visit us more times than your membership covers, you pay at those additional visits but still only pay the VIP membership cost. For instance, if you are a Gold member and would like a second 70 minute massage you would pay 69 + tax still instead of the normal 79 + tax. This applies to any service covered under your VIP membership.
Can I gift away my services?
Any of your paid VIP services may be gifted away to friends and family.
When do I pay for my membership?
Billing occurs on either the 1st or 15th of the month. You may pay with either credit card or checking / savings account.